Non Members: £195.00 (excluding VAT)
Members: £150 (excluding VAT)
Course Length: 1 Day
Venue address: PBM Training and Consultancy (Head Office), Heath House Training and Conference Centre, Cheadle Road, Uttoxeter, Staffordshire, ST14 7BY
01 January 2020
09:30 to 15:30
Effective School Office Management
was £195+VAT per person
Book 1 place only £175+VAT per person
Book 2 places only £165+VAT per person
Book 3 places only £150+VAT per person
- What does an effective school office look like?
- Valuing the team
- Roles and responsibilities at each level
- Sample job descriptions and related pay scales at each level
- Clear lines of authority, line management and expectation
- Performance management for administrative staff
- Four quadrants thinking
- Writing job descriptions
- Handy tips on workload scheduling and prioritisation
- Monitoring and evaluation
- Action planning
- Effective meetings with the admin team
- Office practices, policies and procedures
- Delegation and distribution
In-School Training Information
In-School TrainingThis course is available as in-school training. If you would like to find out more about in-school training please go to the in-school training section CLICK HERE FOR INFORMATION ABOUT IN SCHOOL TRAINING or call us on 01889 567 014
Participants will be able to go back to their own schools and consider whether they are getting the best out of their school office teams. They will be able to evaluate current practices and identify where improvements may be made.
Detailed course outline and session time table
- The School Office Team
- The chain of authority in the office
- Valuing the team from within the team
- Job descriptions, role and responsibilities
- Effective communication
- Developing an effective office team
- Models of office management
- Writing unambiguous job descriptions
- Helping the team to work smarter, not harder
- Action Planning office development
- Performance Management
- Four quadrants in office practice
- Workload scheduling and prioritising
- Office policies, procedures and practices
- Delegation or distribution
- Monitoring the effectiveness of the office team
- Objective Check
Tutor information and course feedback
“Found the training very helpful. I feel I am able to take back very useful information/ new ideas...very enjoyable. Got some good tips!”.
“ Real world issues presented by real world presenters”
“Training led by presenters actually doing the job. A lot of ideas given that can be taken and used in my work setting. Excellent handouts”.
“Once again delivered with professionalism and humour- great day thank you”.
“Trainers were clear and used helpful anecdotal evidence to support learning themes. Thank you”.
“A very useful day- helped to confirm a lot of what we do day to day is good practice but could be ‘even better if...’ and thinking about ways to change/ improve/ develop the way we do things”.
Experience of tutors and their knowledge
Experience / knowledge of trainers. Opportunities for open discussion.
SWOT analysis, policies, procedures, practises, structures, systems and communication
4 QUADRANT and passing the money! Oh yes!
The tutors - thank you
Membership special offers
05 July 2016: Members Advance booking discount for this course reduces the course cost to £169.65+VAT per person.